Temporary Issue with missing information from the download transaction tool

Known issues for employersThis article sits within the Known issues for employers section

We are aware of an issue that is currently affecting the Apprenticeship Service. Some employers are not able to see all the details in the download transaction tool.

This is only affecting those transactions for payments via a transfer of funds from May onwards. You will see 'unknown course' for each entry.

This is a temporary problem which is being urgently investigated. We will update this page with further information as soon as it is available.

Last updated on

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