Get ready for R14

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The deadline for correcting errors in your apprenticeship service account for the 2020 to 2021 academic year (R14) is 6pm on 21 October 2021.

It is important that the data in your apprenticeship service account matches your training providers Individualised Learner Record (ILR).  Errors can impact on the payment your training provider will receive.  Errors occurring in the 2020 to 2021 academic year that are amended after R14 deadline at 6pm 21 October 2021 will not release payment for your provider.

If you do not correct any errors until the last minute you run the risk of not having made any changes by the deadline to guarantee payments.

If you need help you can call 08000 150 600 and talk to an advisor.  Some issues may take some time to resolve and it may not be possible to clear those raised very close to the deadline, so we strongly recommend that you work with your training provider and take prompt action to ensure your account is correct. 

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