Get ready for R14

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The deadline for correcting errors in your apprenticeship service account for the 2019 to 2020 academic year (R14) is 6pm on 22 October 2020.

It is important that the data in your apprenticeship service account matches your training providers Individualised Learner Record (ILR).  Errors can impact on the payment your training provider will receive.  Errors occurring in the 2019 to 2020 academic year that are amended after R14 deadline at 6pm 22 October 2020 will not release payment for your provider.

If you do not correct any errors until the last minute you run the risk of not having made any changes by the deadline to guarantee payments.

If you need help you can call 08000 150 400 and talk to an advisor.  Some issues may take some time to resolve and it may not be possible to clear those raised very close to the deadline, so we strongly recommend that you work with your training provider and take prompt action to ensure your account is correct. 

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