Temporary issue with users receiving 504 error messages in the Apprenticeship Service

Known issues for training providersThis article sits within the Known issues for training providers section

We are aware some of our users were receiving 504 errors in different parts of the Apprenticeship Service, this issue has now been resolved as of 2pm 03/02/2026. 

If you receive a 504 error message after this time please refresh your browser and clear cache and cookies, if the issue remains please contact us

Thank you for your patience while we had been working to fix the issue. 

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