Get help with the apprenticeship service
Help articles
Apprentice
Employer
Training provider
- Incentive payment for hiring a new apprentice - Provider actions
- Stop dates to use following a change of employer where the gap in employment is 30 days or less
- Working with employers new to the apprenticeship service
- Register of Apprenticeship Training Providers refresh
- Funding backdated starts has now ended
- Apprenticeship service account access levels for providers
- View all Training provider articles
End-point assessment organisation
Known issues for employers
Known issues for training providers
We are currently receiving high demand of queries and are working hard to respond to our customers. We will review your message and respond to you as quickly as possible. If you have already been in contact with us and are chasing a response we apologise and assure you we will be in touch as soon as possible.
Contact us
Our opening times are 8am to 8pm Monday to Friday.
Webchat
Send a message
You can send a message. During our opening times, we’ll reply within 4 hours.
Send an email to
helpdesk@manage-apprenticeships.service.gov.uk.
During our opening times, we’ll reply within 4 hours.
Phone
Call us on 08000 150 600.
Text us on 07588 690018.
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