Get help with the apprenticeship service
Help articles
Apprentice
Employer
Training provider
- Incentive payment for hiring a new apprentice - Provider actions
- Get your data right for R14
- Stop dates to use following a change of employer where the gap in employment is 30 days or less
- Working with employers new to the apprenticeship service
- Register of Apprenticeship Training Providers refresh
- Funding backdated starts has now ended
- View all Training provider articles
End-point assessment organisation
Known issues for employers
Known issues for training providers
Get ready for R14
Training Providers - you must submit your final ILR for the 2020 to 2021 academic year (R14) by 6pm on 21 October 2021. Check that all apprentice data is correct before you submit.
Employers - Check that all apprentice data is correct in your apprenticeship service account.
Contact us
Our opening times are 8am to 8pm Monday to Friday.
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You can send a message. During our opening times, we’ll reply within 4 hours.
Send an email to
helpdesk@manage-apprenticeships.service.gov.uk.
During our opening times, we’ll reply within 4 hours.
Phone
Call us on 08000 150 600.
Text us on 07588 690018.
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