Get help with the apprenticeship service
Help articles
Apprentice
Employer
Training provider
- Incentive payment for hiring a new apprentice - Provider actions
- Find Apprenticeship Training
- Apprentice Feedback
- Stop dates to use following a change of employer where the gap in employment is 30 days or less
- Working with employers new to the apprenticeship service
- Register of Apprenticeship Training Providers refresh
- View all Training provider articles
End-point assessment organisation
Known issues for employers
- Issues with the transfers section of the apprenticeship service
- Employers are unable to select an organisation when publishing vacancies on RAA V2
- Issues with notifications from the apprenticeship service for employers
- Employer is seeing outstanding tasks when there are no outstanding actions to complete
- View all Known issues for employers articles
Known issues for training providers
- Error message received to say there are no permissions set to create vacancies
- 504 error message received when reserving funds in the apprenticeship service
- 504 error message received when trying to amend a vacancy
- Incorrect data mismatch notifications for training providers
- View all Known issues for training providers articles
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