Get help with the apprenticeship service
Help articles
Employer
Training provider
End-point assessment organisation
- Apprenticeship Assessment Principles
- Changes to the way you log into your Apprenticeship Assessment Service account
- An EPAO is unable to request an apprenticeship certificate
- Apply to assess a standard
- Request an apprenticeship certificate
- Get a replacement apprenticeship certificate
- View all End-point assessment organisation articles
Known issues for employers
Contact us
Our opening times are 9am to 6pm Monday to Friday.
Webchat
Send a message
You can send a message. During our opening times, we’ll reply within 4 hours.
Send an email to
helpdesk@manage-apprenticeships.service.gov.uk.
During our opening times, we’ll reply within 4 hours.
Phone
Call us on 08000 150 600.
Text us on 07588 690018.
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