Get help with the apprenticeship service
Help articles
Apprentice
Employer
Training provider
- Incentive payment for hiring a new apprentice - Provider actions
- Recognition of Prior Learning (RPL) changes
- Changes to the way your employers log into their Apprenticeship Service account
- Certificates for privately funded learners - training provider actions
- Apprentice Exit Survey
- Find Apprenticeship Training
- View all Training provider articles
End-point assessment organisation
Known issues for employers
Contact us
Our opening times are 8am to 8pm Monday to Friday.
Webchat
Send a message
You can send a message. During our opening times, we’ll reply within 4 hours.
Send an email to
helpdesk@manage-apprenticeships.service.gov.uk.
During our opening times, we’ll reply within 4 hours.
Phone
Call us on 08000 150 600.
Text us on 07588 690018.
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