Get help with the apprenticeship service
Help articles
Employer
- Get ready for R14
- Apprenticeship funding
- Reset your password
- Incentive payment for hiring a new apprentice - Add your organisation’s bank account details
- Incentive payment for hiring a new apprentice - how we'll make payments
- Incentive payment for hiring a new apprentice - check who is eligible
- View all Employer articles
Training provider
Get ready for R14
Training Providers - you must submit your final ILR for the 2019 to 2020 academic year (R14) by 6pm on 22
October 2020. Check that all apprentice data is correct before you submit.
Employers - Check that all apprentice data is correct in your apprenticeship service account.
Contact us
Our opening times are 8am to 8pm Monday to Friday.
Webchat
Send a message
You can send a message. During our opening times, we’ll reply within 4 hours.
Send an email to
helpdesk@manage-apprenticeships.service.gov.uk.
During our opening times, we’ll reply within 4 hours.
Phone
Call us on 08000 150 600.
Text us on 07588 690018.
You cannot send us photos or videos via text.
Your phone company may charge you separately, standard SMS rates apply.