Get a replacement apprenticeship certificate
If an apprenticeship certificate is incorrect, damaged or lost during the delivery, you can request a replacement for free. We send replacement certificates to the apprentice’s employer, not to the apprentice.
We send new certificates out within 15 days, by recorded delivery. You’ll need to send any damaged or incorrect certificates back to us.
Apprenticeship Operations Team
5 Quinton Road
Contact us to request a free replacement certificate.