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Get a replacement apprenticeship certificate

If an apprenticeship certificate is incorrect, damaged or lost during the delivery, you can request a replacement for free. We send replacement certificates to the apprentice’s employer, not to the apprentice.

We send new certificates out within 15 days, by recorded delivery. You’ll need to send any damaged or incorrect certificates back to us.

Apprenticeship Operations Team
Apprenticeship Service
Cheylesmore House
5 Quinton Road
Coventry
CV1 2WT
United Kingdom

Contact us to request a free replacement certificate.

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