Get a replacement apprenticeship certificate
If an apprenticeship certificate is incorrect, damaged or lost during the delivery, you can request a replacement for free. We normally send replacement certificates to the apprentice’s employer.
We have introduced temporary flexibilities if the employers address is not accessible to make sure certificates are received. Apprenticeship certificates can now be to be sent to the:
- or the apprentice’s training provider
We send new certificates out within 15 days, by recorded delivery.
You’ll need to send any damaged or incorrect certificates back to us.
Apprenticeship Operations Team
5 Quinton Road
Contact us to request a free replacement certificate.