Help home
All enquiries
This page lists knowledge articles fo each user group that the apprenticeship service works with
Contents
- Apprentice
- Employer
- Training provider
- End-point assessment organisation
- Known issues for employers
- Known issues for training providers
Apprentice
Employer
- Access to employer account
- Check your apprentices are receiving up-to-date training
- Calculating your transfer allowance
- Apprenticeship funding
- Reset your password
- Add PAYE schemes to your account
Training provider
- Incentive payment for hiring a new apprentice - Provider actions
- Find Apprenticeship Training
- Apprentice Feedback
- Stop dates to use following a change of employer where the gap in employment is 30 days or less
- Working with employers new to the apprenticeship service
- Register of Apprenticeship Training Providers refresh
End-point assessment organisation
- Apply & Withdraw Functions
- An EPAO is unable to request an apprenticeship certificate
- Record a grade API
- Get an end-point assessment plan
- Apply to assess a standard
- Request an apprenticeship certificate
Known issues for employers
- The Apprentice Login service is currently unavailable
- Issues with the transfers section of the apprenticeship service
- Employers are unable to select an organisation when publishing vacancies on RAA V2
- Issues with notifications from the apprenticeship service for employers
- Employer is seeing outstanding tasks when there are no outstanding actions to complete