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This page lists knowledge articles fo each user group that the apprenticeship service works with
Contents
- Apprentice
- Employer
- Training provider
- End-point assessment organisation
- Known issues for employers
- Known issues for training providers
Apprentice
Employer
- Get ready for R14
- Changes to the way you log into your Apprenticeship Service account
- Access to employer account
- Check your apprentices are receiving up-to-date training
- Apprenticeship funding
- Add PAYE schemes to your account
Training provider
- Change to the provider account: new feedback section
- Record a change of employer
- Get ready for R14
- Incentive payment for hiring a new apprentice - Provider actions
- Employers and providers: How to recruit an apprentice using the Apprenticeship Service
- Completing and certifying apprenticeship frameworks by 31 March 2025
End-point assessment organisation
- Changes to the way you log into your Apprenticeship Assessment Service account
- An EPAO is unable to request an apprenticeship certificate
- Record a grade API
- Get an end-point assessment plan
- Apply to assess a standard
- Request an apprenticeship certificate
Known issues for employers
- Temporary issue where employers are not able to access their account
- July transactions in the download transaction tool
- Temporary Issue with missing apprentices from the download transaction tool
- Issues with notifications from the apprenticeship service for employers
- Employer is seeing outstanding tasks when there are no outstanding actions to complete